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FAQs

Everything you need to know about working with BOFLO.

Why use BOFLO instead of hiring a COO or internal ops hire?

Hiring a full-time COO is expensive, slow, and high-commitment — often costing over £90,000/year once you factor in benefits and overhead.

With BOFLO, you get immediate access to a plug-and-play systems team for a fraction of the cost, no long-term contracts, and results delivered in days, not months.It’s a smarter move for companies under £3M who want outcomes, not org charts.

How cost-effective is this, really?

Our most popular plan costs less than 30% of an in-house hire and significantly less than working with a traditional ops agency.

You also get:
✔️ Systems delivered fast
✔️ Fully documented automations you own
✔️ The flexibility to pause, cancel, or scale any time

How does payment work?

All plans are billed monthly via Stripe. When you select your plan, you’ll be taken to a secure checkout page.

Your subscription renews on the same day each month, and you can pause or cancel anytime — no awkward conversations.

What happens if I’m not happy with a system?

Every system we deliver includes unlimited revisions. Just leave a comment in ClickUp and we’ll keep working until you’re fully satisfied.

We don’t stop until it works for you.

How do I submit a request?

After your onboarding call, you’ll receive access to your private ClickUp board.

From there, you can:
✔️ Click “+” to add a new request
✔️ Prioritize your queue
✔️ Track progress in real time

Need help framing your request? We’re happy to guide you.

What’s your refund policy?

We don’t offer refunds — but we do offer a “done right or done again” guarantee.
If a system isn’t meeting your expectations, we’ll fix it at no extra cost until it does.

What does “unlimited” mean in your plans?

You can submit as many system requests as you want.
Most clients have 10–15 live in their board at any time.
We work on one at a time (based on your priority), and average turnaround is 1–7 days per system.
In a month, you’ll typically receive 5–8 completed systems — more than most internal hires can deliver in a quarter.

How do we communicate?

Our workflow is designed for asynchronous speed and clarity.
Most communication happens via ClickUp and Slack.
Want to dive deeper? Every plan includes an optional weekly strategy call to discuss bottlenecks, priorities, and long-term goals.

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